Saturday, August 14, 2010

Moldy Bread Turns Into Coupons

I bought a loaf of Arnold bread last Sunday and when I went to use it on Tuesday it had mold on it- the sell by date was today. Yuck! I stored it the same way I always store bread so I was a little annoyed.

I emailed Arnold Bread about what happened and look what I got in the mail today. They sent a coupon for $4.00 off and two coupons for $1.00 off which don't expire until 12/31/2010.

My husband used to think I was crazy when I would email companies to complain or compliment but when the high value and free coupons started to roll in he thought it was pretty neat. Companies want to keep you as a customer and will usually try to make good on a complaint or reward you for being a loyal customer.

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